Middleware

🖥️

PC Support & Windows Server

Reliable PC support, Windows Server setup, networking, and remote IT help for offices and homes across Dubai and the UAE.

Middleware provides reliable PC support, Windows Server setup, and IT services for offices and homes across Dubai and the UAE. From troubleshooting and computer repair to Active Directory, structured networking, and remote helpdesk support, our engineers keep your workstations, servers, and networks running smoothly — on-site or remotely, with fast response times and clear, honest pricing.

What's Included

  • Windows Server Setup

    Installation and configuration of Windows Server, Active Directory, file sharing, user accounts, and group policies for your office.

  • Networking & Wi-Fi

    Structured cabling, managed switches, routers, and enterprise Wi-Fi for fast, secure, reliable office connectivity.

  • Troubleshooting & Repair

    Diagnosis and repair of slow, crashing, or infected PCs and laptops, plus hardware upgrades and OS reinstalls.

  • Security & Updates

    Antivirus, firewall, patching, and backup configuration to protect your business from data loss and cyber threats.

  • Remote IT Support

    Fast remote helpdesk support for everyday issues, so most problems are resolved without waiting for a site visit.

  • IT Maintenance Contracts

    Annual maintenance contracts with scheduled maintenance, monitoring, and priority response for total peace of mind.

How It Works

  1. 1

    Assessment

    We review your current PCs, servers, and network to identify issues and opportunities.

  2. 2

    Setup & Fix

    We install, configure, repair, and secure your systems, on-site or remotely.

  3. 3

    Optimize

    We tune performance, apply updates, and set up backups and monitoring.

  4. 4

    Ongoing Support

    Helpdesk and maintenance with a 24-hour response guarantee.

Frequently Asked Questions

Do you offer on-site PC support in Dubai?

Yes, we provide both on-site and remote IT support across Dubai and the UAE. Many issues are fixed remotely the same day, and we schedule site visits for hardware and network work.

Can you set up a Windows Server for my office?

Yes. We install and configure Windows Server with Active Directory, file servers, shared printers, user accounts, and secure remote access tailored to your business.

Do you provide IT support contracts (AMC)?

We offer flexible annual maintenance contracts covering scheduled maintenance, monitoring, unlimited helpdesk, and priority response — ideal for offices that want predictable IT costs.

My office network is slow — can you help?

Yes. We diagnose network bottlenecks and upgrade cabling, switches, routers, and Wi-Fi to deliver fast, stable connectivity across your workspace.

Do you repair laptops and desktops?

We repair and upgrade PCs and laptops — from SSD upgrades and virus removal to OS reinstalls and hardware replacement — for both business and home users.

How fast is your response time?

We respond to support requests within 24 hours, and most remote issues are resolved the same business day.